Royal Cornwall Hospitals Trust improves, but still in special measures

Saturday 15th December 2018 07:31 GMT

The Royal Cornwall Hospitals Trust has improved but will stay under special measures.

A report from the Care Quality Commission (QCQ) has upgraded the trust from ‘inadequate’ to ‘requires improvement’.

Inspectors said leadership at the trust remains ‘inadequate’.

West Cornwall Hospital in Penzance and St Michael’s in Hayle have both retained their overall ‘good’ ratings.

The CQC inspected ten of the core services provided by the trust between 4 and 6 September 2018.

Staff at the Royal Cornwall Hospitals Trust have welcomed the report.

Chief executive Kate Shields said: “This is a positive report for us and shows that the work we have been doing to improve care and safety is starting to show through. It’s fantastic to see care has been rated as ‘good’ across all of our hospitals.

“Overall we have more areas that are ‘good’ than last year and just about every part of the trust has improved. It is a significant shift and there’s a real sense of belief that we can do what is needed to become the brilliant trust our staff and local population deserve.

“The improvement we have seen is down to our great staff. They are the people who really hold the quality of care for the people of Cornwall in their hands. We are looking at what we can do to support them in every way so they feel empowered to make changes where they need to be made.”

Diagnostic imaging services across the trust have been rated ‘outstanding’ and imaging lead Emma Spouse said: “The entire team is very proud to receive this rating and pleased that assessors have recognised the significant progress we’ve made.

“It’s been a real team effort with everyone contributing to service improvements, such as better recording of induction and competency training, daily team huddles and better support for children having MRI scans, all coming from staff-led initiatives.”

RCHT chairwoman Dr Mairi McLean added: “The report is a strong indication that we are heading in the right direction and it sets the scene for the coming year. We have a real opportunity to use the momentum for improvement we’ve been building with our staff and partner organisations over recent months to bring about consistently safe, responsive and caring services of which we can all be proud.”

The Care Quality Commission’s report can be found here.

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