Patients urged to consider alternative services as A&E use builds again

Friday 12th July 2019 14:53 BST

With attendances at Truro’s emergency department showing signs of building again today, health leaders and clinicians were urging residents and visitors to continue to support local hospitals by using alternative services wherever possible.

Royal Cornwall Hospitals Trust chief executive Kate Shields said: “Having got ourselves back on track, we need to make sure we take steps early to maintain and improve that position, so that we can provide safe and timely care for those with genuinely urgent and life-threatening conditions.

“Over the last few days we’ve had a great response from local people and we really need them to continue to make the right choices. The NHS 111 team can help those who aren’t sure where to go, just call 111.”

At 1pm today the longest waiting time to be seen at Treliske’s accident and emergency department was one hour 13 minutes, with 33 patients in the department.

Meanwhile in Penzance, West Cornwall Hospital’s urgent treatment centre was reporting a one hour and four-minute wait.

The Treliske hospital was placed on OPEL Four, previously called ‘black alert’, on Monday amid reports of patients being treated in corridors and ambulances queueing up to admit people. On Tuesday a ‘major incident’ was declared. Some routine outpatient appointments were cancelled.

Local MPS met with the Health Secretary earlier in the week. West Cornwall MP Derek Thomas tweeted: “Treliske needs urgent support. Myself and Cornish colleagues met with Matt Hancock to ask the Government to step up efforts to address workforce challenges and accelerate work to incentivise people to train and work in health and care in Cornwall.”

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