Penzance car park changes to ‘pay on exit’

One of the new ticket machines in the Wharfside car park.

Wednesday 3rd April 2019 02:45 BST

Drivers in Penzance can now pay on exit at one of the town’s car parks.

The Wharfside is the first of twelve car parks in eight towns in the Duchy that are being moved over to pay on exit technology as part of Cornwall Council’s bid to encourage people to stay in town centres for longer. 

Cornwall Councillor for Penzance Promenade Jim McKenna said: “The introduction of ‘Pay on Exit’ for the Wharfside car park, the council’s first in Cornwall, is great news for Penzance and has been requested by many businesses in the town.

“Evidence collected from elsewhere in the country last year, by the Positive Parking Panel on which I sit, indicates that people using them tend to stay longer, thus increasing car park income without having to raise hourly rates.

The recommendations of the Parking Panel, combined with a collaborative approach from Cornwall Council officers and Councillor Geoff Brown when working with Penzance Town Council, the BID, Chamber of Commerce and Penzance Regeneration Board, mean that from April, Penzance will have much more competitive car parking charges. This in turn will hopefully see more people paying less to park.”

Cornwall Councillor for Penzance East Tim Dwelly said: “This is good news on many fronts. Visitors will stay for longer visiting the high street and enforcement officers will be able to spend more time in Penzance back streets.

Best of all, the new 96p per day resident batch price for Harbour Car Park will work with Pay on Exit seamlessly. That means more people who work in town parking in the Harbour car park instead of in residential streets.”

Work is being carried out at the twelve car parks to enable the installation of the pay on exit technology.  Pay on exit means that the motorist takes a ticket at the barrier when entering the car park, pays at the machine when ready to leave and then inserts the ticket via the exit barrier. There will be some disruption while the works at the car parks take place and some of the car parks will be closed or operating at reduced capacity before reopening as pay on exit. 

All 12 car parks will be changed over to pay on exit and open by the end of April 2019. In St Ives, The Island and Trenwith car parks will also change to the new technology.

Cornwall Council cabinet portfolio holder for transport, Geoff Brown, said the move to pay on exit would make it easier for customers as well as support local economies.

“Pay on exit parking has been shown to encourage people to stay longer in town centres as they don’t have to rush back to their car when their car parking ticket is running out.

“It also means civil enforcement officers (CEOs) will not be tied up having to check pay and display tickets. This frees them up to do more work taking action where cars are parked illegally – which we know frustrates residents.

“Free evening parking in most Cornwall Council car parks will continue and has helped support local evening economies.  We’ll also be continuing with flexible pay and park options during the day time, such as being able to buy batches of reduced rate parking sessions via the JustPark telephone payment and offering seasonal permits at a reduced rate.” 

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